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FAQ'S - FREQUENTLY ASKED QUESTIONS

ACCIDENT TOWING

What defines accident towing?

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Wondering what defines accident towing? Let's take a closer look.

Accident towing in NSW refers to the towing of vehicles involved in road accidents. This includes situations where vehicles are damaged or immobilised due to a collision or an incident. Generally, these are the type of incidents you would make an insurance claim for.

When is Accident Towing required?

Accident towing is typically necessary when a vehicle cannot be safely driven from the accident scene. This could be due to extensive damage, safety concerns, or if the vehicle poses an obstruction to traffic.

What if the car is at a home address and not the accident scene?

Even if the car has been driven from the scene of an accident, regardless of location, the first tow for the vehicle in relation to an accident, must be towed by an accident licensed Tow Truck.

Who can provide Accident Towing?

In NSW, only licensed and accredited tow truck operators are authorized to provide accident towing services. These operators follow strict regulations to ensure the safety of both the public and the individuals involved in the accident.

Know your rights:

If you're ever in an accident and require a tow, you have the right to choose your preferred tow truck operator, as long as it's safe and practical to do so. Your safety is paramount, so make sure to consider this when making a choice.

FUN FACT: Hail and storm damage is also regarded as an accident tow.

Accident towing in NSW is governed by specific laws and regulations to protect your interests and safety. It's always a good idea to familiarise yourself with these rules to ensure a smooth experience during a challenging time.

 

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